Your clients use WhatsApp and Telegram, and expect you to be available on those channels. Same goes for contractors, suppliers, and let’s be honest – even internal company communication. You can’t avoid new messaging channels; you just need to ensure compliance and adherence to regulations.
WHAMetrics Archiver allows you turn WhatsApp and Telegram into properly managed channels, with data retention, archiving, efficient search, streamlined data sharing and integration with your business systems. Best part is that you continue to use WhatsApp normally; Archiver does its job without interfering with your work.
You can even integrate it with your CRM, seamlessly adding WhatsApp conversation data to your customer data.
Contact us to get started.
Direct chats, group chats, channels, communities, in WhatsApp or Telegram - everything is covered.
With WhatsApp and Telegram data in a central, efficient database, you can search your chats and groups instantly, both for day to day use (have you tried regular WhatsApp search?) and for records retrieval.
For some of its capabilities, archiver can be used without installing anything on staff devices, which helps avoid inconvenience and staff rejection. For more advanced use, you just download an app.
If enabled, you can have Archiver monitor for emerging trends in customer communication, alert for potential policy violations, or watch for signs of potential issues in internal communications.
We understand that every business is different. This is why Archiver is designed to be flexible and adaptable, and we will help you integrate it into your own specific workflow.